Product Information
What sizes and colors are available for the Domitree desks? ⌄
Currently, we offer two sizes: 120 cm and 160 cm widths. Colors include Light Wood and Dark Wood finishes. More options will be available as our product line expands.
What materials are used in the desk? Are they eco-friendly? ⌄
Our desks are made with high-quality MDF and solid wood components. All materials are sustainably sourced and safe for home use.
Assembly & Setup
Do I need to assemble the desk myself? ⌄
Yes, the desk comes flat-packed with all tools and a step-by-step instruction manual. Assembly usually takes 30–60 minutes.
What if I encounter issues during assembly? ⌄
We provide detailed manuals, video guides, and phone support to help you through assembly. Contact our support team at hello@domitree.com. We are happy to assist with troubleshooting or guidance.
Shipping & Delivery
How long does shipping take? ⌄
All orders ship from our US warehouse. Delivery typically takes 5–10 business days.
Can I track my order? ⌄
Yes, once your order ships, you will receive a tracking number via email.
What if my desk is damaged during shipping? ⌄
Contact us immediately at hello@domitree.com. We will arrange a replacement or send missing/damaged parts promptly.
Warranty & Support
What is covered under the warranty? ⌄
We offer a 2-year limited warranty on the main structure and a 1-year warranty on functional components, including the lift system. Any damaged or missing parts will be replaced free of charge.
How can I contact support? ⌄
You can reach us via hello@domitree.com. Our team is ready to help with any questions or concerns.
Usage & Care
How do I clean and maintain the desk? ⌄
Wipe with a soft, damp cloth. Avoid harsh chemicals or abrasive materials to protect the surface finish.
Payment & Promotions
What payment methods are accepted? ⌄
We accept major credit cards, PayPal, and select financing options for US customers.
Can I use discounts or loyalty points? ⌄
Yes, newsletter subscribers receive a $50 discount on orders over $500. Loyalty points can be redeemed for rewards as announced on our website.
